Surveys to individual investors can be paused but only by the Ailo account owner or administrator.
- To pause a survey to an individual investor.
- Search for the investor’s name
- On the investor profile click the red pause button
A notification will show on the profile to confirm surveys are now paused.
Surveys can be unpaused at any time by clicking to Resume surveys” on the investor profile.
If a survey is due to be sent during a period when the survey is paused, this survey will no longer be sent.
The schedule will show when the next survey is due to be sent.