Surveys to all the investors in the agency can be disabled at any time by the Ailo account owner or administrator.
- Click on the setting icon in the navigation menu
- Click on Survey Status
- Toggle surveys on or off as required.
Any surveys that had been previously scheduled, but now fall in a period when surveying has been disabled, will no longer be sent.
If you do not see the Survey Status options in settings you do not have the right privileges to change this setting. Please contact the admin or owner of your Ailo account.
You can also pause surveys at an individual investor level. See our article 'Pausing surveys'.