All of your active investors will receive a survey at least every 3 months.
The first survey your investors receive from Ailo will be a general satisfaction survey.
Ailo will also send investor surveys at the start of a new tenancy. Ailo will automatically adjust the survey frequency to maximise the response rate you receive and ensure your investors are not over-surveyed.
You can pause surveys to an individual investor at any time. See our help article Pausing surveys .