At Ailo, the security of your data is our top priority.
Your data is encrypted and protected by TLS in transit. Access to Ailo resources is only permitted through secure connectivity (e.g. VPN, SSH bastions). We have an extensive daily backup regime.
We have a strict access control policy which restricts those who have access to data. Not everyone has access to all data.
We also use multi-factor authentication.
We don’t share your data with any of our clients, no third parties.
Our offices in Sydney and Melbourne are monitored by 24-hour CCTV cameras and have swipe card security for the front door, lift and office access outside business hours.
Our infrastructure is hosted by Amazon Web Services (AWS) and we go beyond using AWS best practices for security.
We have a comprehensive set of information security policies to ensure compliance, and to guide our employees to make the right security decisions including passwords, data protection and acceptable use policy. We review and update them regularly.
We have non-disclosure agreements with all employees and contractors and run various security awareness training courses within the company.
The protection of your credit card details are also of the highest importance to us which is why Ailo has implemented the rigorous PCI DSS security standard to secure credit card data. This standard has been set by Visa, MasterCard and Amex.