Welcome to Ailo Insights, the world's only customer experience platform for property management.
Ailo Insights helps you create happy investors that stay longer, pay more and generate more sales.
Manage the investor journey from acquisition to advocacy
1. Acquire
First impressions count. Ailo Insights helps you be an expert in your local market.
Before the management starts, Ailo gets you on the front foot with lead management and a responsive app that works on the go — where you do.
Gain valuable feedback on why an investor decided to list a management with you or, why they didn't, and where you could have done better in the process.
2. Engage
Tailor service to your investors. Ailo helps identify their individual goals and preferences.
Ailo captures and centralises meaningful feedback from your investors so you can better understand what they want and deliver personalised levels of service and drive loyalty.
Have confidence you’re not missing vital feedback. Ailo’s smart algorithm alerts you if investors are unhappy even if they don’t tell you.
3. Retain
Improve growth and profitability. Arm your team with the information needed to build strong customer relationships.
Introducing the Ailo platform
Stay on top of what’s happening in your team with Ailo’s portfolio view. Identify where your team is excelling or where they need to improve. Winning teams provide winning service.
Having a high performing, customer dedicated team ensures continued growth and a high-profit property management business.
4. Advocate
Reap the rewards of your hard work. Generate leads and referrals from customers who have become loyal advocates.
Celebrate your wins and inspire your advocates to shout it from the rooftops. Encourage them to tell family and friends how, and why, you are better than the competition.
Read more here